Skip to main content
Shelterluv Help Center Help Center home page
Submit a request Sign in

  1. Shelterluv Help Center
  2. Transactions
  3. Purchases

Purchases

  • What are all the Shelterpay donation features? Promoted article
  • Can I leave a shopping cart open or invoice a customer?
  • Does the texted checkout link expire or time out?
  • Donations for Processing Fees
  • How can I collect a digital signature for a remote adoption if I am not using Shelterpay?
  • How can I export transactions from Stripe?
  • How can I reconcile my Stripe transactions with Shelterluv?
  • How can you use Shelterpay on a computer, tablet, or iPad?
  • How do I create a transaction for a Partner organization?
  • How do I email a Shelterpay link to an adopter?
  • How do I process (non-Shelterpay) credit card transactions in Shelterluv?
  • How do I process a donation for a person who is not also adopting or purchasing anything else? (video)
  • How do I re-send credit card checkouts that are in progress?
  • How do I remove an animal from another user's shopping cart?
  • How do I remove animals or items from my shopping cart?
  • How do I resend a receipt?
  • How do I see the status of the checkout text I sent to an adopter?
  • How do I split payments?
  • How to Process Non-Adoption Transactions with Shelterpay
  • How will I know when the adopter completes the checkout on their phone?
  • Is there a donor tracking component in Shelterluv?
  • Recording and Processing Sponsored Adoptions
  • When will payments processed through Shelterpay appear in our account?
Welcome Guide Import Guide