Configuration
The nuts and bolts of your account. Be sure to spend enough time here to optimize your account.
Digital Adoption Packets
Overview
- Shelterluv Configuration Guide
- Adding and managing users
- How are time zones configured in Shelterluv?
- How do I utilize Shelterluv for a vaccine, spay/neuter, or microchip clinic?
- How many users can we have?
- Using Shelterluv for Disaster Preparation and Response
Medical
- Can I edit the spay/neuter certificate to include additional information?
- Shelterluv vaccines
- Where are my configured "Staff Veterinarians" used?
- How do I delete a custom medical form?
- Why can't I add new treatment options myself?
- How do I change custom treatments?
Shopping Cart
- Can I configure a tax deductible receipt through Shelterluv?
- Can I use a barcode scanner with Shelterluv?
- How do I set up items or adoption groups with variable pricing?
- Is there a way to set up items without a set price?
- Setting up adoption price groups
- Setting up discounts
My Organization
Animal Population
Age Group
Staffing
Calendar / Scheduling
Marketing
Location Management
Behavior Management
Intake & Outcome
Uploads & Integrations
- Uploading animals to aggregators of adoptable animals
- Uploading to microchip registries
- API Specifications
- Can I update animals in Petfinder, Adopt-a-Pet, and RescueGroups directly if I am using the auto-upload feature?
- Do I need to register with the original microchip company if auto-uploads are set up?
- How do I generate my API key?
Contract Manager
Email Templates
Processing
- Does editing a status name impact all records that had the status in the past?
- How do I edit a status that has animals currently in it?
- Is it possible to customize contracts or add new contract types?
- What are the Type, Condition, and Definition fields in the intake and outcome flows?
- What is the Welfare Assessment status for?
- Where can I add statuses and attributes?