How to Process a Stray Intake

Nate Moss
Nate Moss
  • Updated

This article will provide a complete walkthrough of processing a stray intake from start to finish. The "Configuration prerequisites" section below lists items in your configurations that will need to be completed prior to intaking a stray.

Configuration prerequisites

Before you complete a stray intake, you will need to make sure you have the following items configured and set up properly in your Shelterluv account:

Processing the stray intake

To begin, navigate to the appropriate person record in your Shelterluv account and select the "Animals" tab. From here, you will have two options to complete the stray intake depending on whether or not the animal record already exists in your Shelterluv account.

Animal record already exists

If the animal record already exists on the person record, choose the green "Select" button next to the appropriate animal record and then select the "Found as Stray" option from the dropdown menu.



Animal record needs to be created

If the animal record does not exist in your Shelterluv account, choose the "Found a Stray" option in the dropdown menu from the blue "Add Animal" button.



Once you have completed one of the two options above, you will be presented with your configured stray intake form to fill out.

You will need to assign the animal a status when completing the intake form. It may also be necessary to add a status review date based on your stray holding periods. You can learn more about using our status review date feature in this article.

Once this form is filled out and you select the blue "Next" button, the animal will be fully intaked into your account. On the following screen, you will be able to:

  • Navigate to the animal record
  • Navigate to your main animal dashboard
  • Print the kennel card
  • Print the stray contract
  • Clone the animal (see this article for more details)
  • Create a litter (see this article for more details)
  • Start an intake exam

Frequently asked questions


How do I intake an animal that was abandoned?



Typically, intaking an abandoned animal at your facility or elsewhere is best done using the stray intake as described above using the Unknown Person record (see What is the "Unknown Person" record used for? for details). It is also recommended to add an intake subtype noting the abandonment.