When you completed the Stax enrollment form, you chose a password for your Stax account. Using your email and that password, you can login to your Stax account here.
This account has two main purposes for you as the main finance contact for your organization:
1: Viewing details for your recurring monthly donations. You can use the "Invoices" section to view monthly donations that have already been processed. You can use the "Scheduled Invoices" section for monthly donations that are scheduled to be processed soon.
Note: Recurring donations that were started while using Stripe will continue to be processed by Stripe. You can login to your existingStripe account to view them. All newer recurring donations will be processed by Stax.
2: Handling disputed charges. These are very uncommon in the shelter and rescue environment, so it's unlikely that you'll ever need to use this part of your Stax account. If you did have a credit card charge disputed, you would see that in your payout reconciliation reporting, and we could help you resolve that via your Stax account.