Metrics provide advanced data tracking for your Field Services and Community Programs.
Get ready to ditch some spreadsheets--whether you're running a food pantry, community cat program, resource hotline, or wellness clinic, or having your officers divert intakes in the field--you can now measure and report on it all in Shelterluv!
Track and report on numbers such as:
- people and animals assisted
- pounds of food distributed
- microchips, vaccines, and other medical services provided
- touchpoints with each community member
- staff or volunteer hours spent on behavior training
- cats trapped, released, and intaken
- ...and much more!
We currently support tracking of over 70 metric types which are broken down into four categories:
- Universal (available to use for any service including behavior training, fencing assistance, etc.)
- Community Cat Program
- Community Services - Medical
- Community Services - Pet Food/Supply Pantry
To streamline the data entry experience for your team, we highly recommend reviewing your Field & Community Services Configuration page first and hiding any metric types you won't need to track (by clicking on the eye icon).
To streamline the data entry experience for your team, we highly recommend reviewing your Field & Community Services Configuration page first and hiding any metric types you won't need to track (by clicking on the eye icon).
Universal Metrics
These universal metrics can be tracked on any activity/case type to better measure impact of traditional field work or community programs.
- Dogs
- Cats
- People
- Staff members
- Staff hours
- Volunteers
- Volunteer hours
- Touchpoints
- Partners
- Rabbits
- Equines
- Small mammals
- Farm animals
- Birds
- Reptiles & amphibians
Community Services Metrics
These community services metrics can be tracked only on the activity types specified. They will always appear above Universal Metrics when creating/editing an activity.
Activity Type: Community Cat Program
- Trapping attempts
- Trapping attempts by community partner
- Adult cats trapped
- Adult cats not trapped
- Kittens trapped
- Kittens not trapped
- Adult cats released
- Kittens released
- Adult cats intaken for adoption
- Kittens intaken for adoption
- Traps rented
- Traps returned
- Working cat enclosures rented
- Working cat enclosures returned
- Spay/Neuter surgeries
- Microchips
- Rabies vaccinations
- FVRCP vaccinations
- Flea & tick preventatives
- FIV/FeLV tests
- Ear tips
- Amputations
- Eucleanations
- Euthanasias
Activity Type: Community Services - Medical
- Spay/Neuter surgeries
- Microchips
- Rabies vaccinations
- FVRCP vaccinations
- DHPP vaccinations
- Leptospirosis vaccinations
- Canine influenza vaccinations
- Bordetella vaccinations
- Flea & tick preventatives
- Heartworm preventatives
- Heartworm tests
- FIV/FeLV tests
- Spay/Neuter vouchers
- Grooming
- Nail trims
- Dental
- Mass removals / biopsies
- Amputations
- Enucleations
- Diagnostic tests
- Parvovirus cases
- Ringworm cases
- Emergencies
- Referrals to outside clinic
- Euthanasias
- Medications dispensed
- Medical supplies dispensed
Activity Type: Community Services - Pet Food/Supply Pantry
- Pounds of dog food *
- Pounds of cat food *
- Pounds of litter
- Pounds of dry dog food
- Pounds of wet dog food
- Pounds of dry cat food
- Pounds of wet cat food
- Pounds of kitten food
- Pounds of puppy food
- Pounds of specialty dog food
- Pounds of specialty cat food
- Identification supplies
- Sheltering supplies
- Wearable supplies
- Medications dispensed
- Medical supplies dispensed
To ensure that food provided is not double-counted, first decide whether you plan to use these generic options at the top or the more descriptive options below, then disable/hide any options that you will not be using. For example, you would not want your team to enter metrics for both “Pounds of dog food” and “Pounds of dry dog food” so one should be configured to be visible and the other hidden. The level of detail you decide to track is dependent on what is realistically possible for your team and/or what you would like to report on.
How to use metrics
When creating or editing an activity in Field & Community Services, you will be able to quickly enter metrics in one of two ways:
- Typing in larger numbers directly
- Using the plus and minus buttons to increase/decrease by one
Reporting on metrics
When you are ready to report on these metrics, you'll be able to get a quick breakdown using the new Metrics Summary report.
Love to dig into your data even more? A detailed report is also available to export to Excel!
A preview of the first several columns:
You can learn more about reporting from the Field & Community Services module here.
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