Configurations in a Box for Brick & Mortar Shelters (SLUV)

Chrissy Sedgley
Chrissy Sedgley
  • Updated

Our Configurations in a Box for Brick & Mortar Shelters (SLUV) includes the following Best Practices configurations that may be copied to your new demo or live account.

Click on a link to jump directly to each section to review these configurations. If the section is not hyperlinked, we do not have configurations that can be copied from this account.

  1. Behavior Assessments
  2. Behavior Plans
  3. Behavior Disclaimer
  4. Behavior/Volunteer/Adoption Categories
  5. Behavior Check Reasons
  6. Intake and Outcome Subtypes
  7. Intake and Outcome Forms
  8. Intake and Outcome Jurisdictions
  9. Animal Statuses
  10. Attributes
  11. Adoption Hold Expiry
  12. Asilomar Reporting
  13. Applications & Email Templates
  14. Digital Adoption Packets (Coming Soon!)
  15. Custom Medical Forms
  16. Physical Exams
  17. Treatment Quick Fill Templates
  18. Health Check

 

Behavior Assessments

There are two Behavior Assessments available to copy from this account.

1. Assessment Name: Dog - Behavior Check

Assessment Item 1: Reason

Answer Choices:

  • Behavioral History
  • Staff Observation
  • Veterinary Observation
  • Volunteer Observation
  • Welfare Check
  • Other
Assessment Item 2: Sociability

Answer Choices:

  • 0 -- avoids or aggressive towards interaction
  • 1 -- ignores attempts to interact, does not solicit attention
  • 2 -- curious looking/sniffing, allows light interaction
  • 3 -- tolerates petting, minimal soliciting for attention
  • 4 -- hesitate but solicits attention
  • 5 -- approaches readily for affection
Assessment Item 3: Arousal

Answer Choices:

  • 0 -- body relaxed, eyes normal
  • 1 -- muscles tense, otherwise normal
  • 2 -- tense or twitchy muscles, dilated pupils
  • 3 -- slightly piloerect, dilated pupils, tense or twitchy muscles
  • 4 -- loss of fine motor control, piloerect, dilated pupils
  • 5 -- difficulty holding still, escalating to mouthiness/aggression
Assessment Item 4: Reactivity

Answer Choices:

  • 0 -- no reaction to any trigger
  • 1 -- alert to trigger
  • 2 -- focused on trigger, redirectable
  • 3 -- close exposure to trigger causes arousal
  • 4 -- aggressive response to trigger, can redirect
  • 5 -- reaction to trigger is immediate and aggressive
Assessment Item 5: Fear/Anxiety

Answer Choices:

  • 0 -- relaxed, no fear
  • 1 -- mild hesitation to interact, displacement behavior
  • 2 -- tail lowered, ears back, takes treats from hand
  • 3 -- tight lips, tail tucked, takes treats only at distance
  • 4 -- hiding or attempting to hide, maintains distance, hesitant to take treats at distance
  • 5 -- consistently hiding or attempting to get away, defensive display
Assessment Item 6: Aggression

Answer Choices:

  • 0 -- no overt aggression seen
  • 1 -- slightly stiff or slow moving, easily redirected
  • 2 -- stiff/freeze, head whip
  • 3 -- growling, lifting lip
  • 4 -- full aggressive display, showing teeth, no attempts to make contact
  • 5 -- lunging, attempting to bite or scratch
Assessment Item 7: Recommendations

Answer Choices:

  • Start Behavior Plan
  • Change Behavior Plan
  • Change Volunteer Level
  • Environmental Management
  • Remove from Adoption Floor
  • Treat Retreat Sheet
  • Ready for Adoption
  • Other

 

2. Assessment Name: Cat - Behavior Check

Assessment Item 1: Reason

Answer Choices:

  • Behavioral History
  • Staff Observation
  • Veterinary Observation
  • Volunteer Observation
  • Welfare Check
  • Other
Assessment Item 2: Sociability

Answer Choices:

  • 0 -- avoids or aggressive towards interaction
  • 1 -- ignores attempts to interact, does not solicit attention
  • 2 -- curious looking/sniffing, allows light interaction
  • 3 -- tolerates petting, minimal soliciting for attention
  • 4 -- hesitate but solicits attention
  • 5 -- approaches readily for affection
Assessment Item 3: Arousal

Answer Choices:

  • 0 -- body relaxed, eyes normal
  • 1 -- muscles tense, otherwise normal
  • 2 -- tense or twitchy muscles, dilated pupils
  • 3 -- slightly piloerect, dilated pupils, tense or twitchy muscles
  • 4 -- bottle brush tail, eyes dilated, twitching skin
  • 5 -- lashing tail, entire body piloerect, eyes dilated
Assessment Item 4: Reactivity

Answer Choices:

  • 0 -- no reaction to any trigger
  • 1 -- alert to trigger
  • 2 -- focused on trigger, redirectable
  • 3 -- close exposure to trigger causes arousal
  • 4 -- aggressive response to trigger, can redirect
  • 5 -- reaction to trigger is immediate and aggressive
Assessment Item 5: Fear/Anxiety

Answer Choices:

  • 0 -- relaxed, no fear
  • 1 -- mild hesitation to interact, displacement behavior
  • 2 -- tail lowered, hesitant to approach but warms up, takes treats near person
  • 3 -- maintains distance, tense body, takes treats only at distance
  • 4 -- hiding or attempting to hide, maintains distance, hesitant to take treats at distance
  • 5 -- consistently hiding or attempting to get away, defensive display
Assessment Item 6: Aggression

Answer Choices:

  • 0 -- no overt aggression seen
  • 1 -- slightly stiff or slow moving, hiss only when entering
  • 2 -- head whip, paw lift
  • 3 -- growling/hissing, paw raised
  • 4 -- full aggressive display, swatting, no attempts to make contact
  • 5 -- lunging, attempting to bite or scratch
Assessment Item 7: Recommendations

Answer Choices:

  • Start Behavior Plan
  • Change Behavior Plan
  • Change Volunteer Level
  • Environmental Management
  • Remove from Adoption Floor
  • Treat Retreat Sheet
  • Ready for Adoption
  • Other

 

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Behavior Plans

There are 8 Behavior Plans available to copy from this account.

1. Plan Name: Dog - Leash Reactivity

Plan Item 1: How will we reduce stress and prevent practicing the behavior?

Directive Choices:

  • Easy Walk Harness: Walk the dog on an Easy Walk Harness
  • Halti: Walk using a Halti. Be sure to counter-condition to Halti before use.
  • Kennel Placement: Keep the dog in a quiet kennel where many people.other dogs do not walk by.
Plan Item 2: How will we address the underlying cause of the behavior?

Directive Choices:

  • Counter Conditioning: Associate trigger with something the dog likes, such as treats.
  • Group Walks: Get dog used to being around other dogs in a relaxed environment through group walks with calm dogs, slowly working towards getting closer.
  • Quiet Time: Practice lying in a relaxed position ("settle") in a quiet area without triggers present to encourage and reward calm behavior.
Plan Item 3: What alternate and desired behaviors will we teach?

Directive Choices:

  • Behavior Adjustment Training: Reward with distance when dog looks at trigger and offers calming signals, without reacting.
  • Engage/Disengage Game: Reward with treats for looking at the trigger and looking away.
  • Hand Targeting: Teach the dog to touch their nose to your outstretched hand. Gradually move the hand further away from the dog so he/she must move to touch it.
  • Leash Manners: Reward with treats and forward motion if dog is walking near you on a loose leash. Reward for all automatic check-ins when the dog chooses to look to you.
  • Say Please Program: Teach the dog to sit and wait to greet people, for attention, for toys, to go through doors, and for anything else reinforcing.
  • U-Turn: Practice emergency u-turns. Say "Let's go!" pivot in the opposite direction, using a treat to lure the dog around with you.
  • Watch Me: Teach dog to look at you, giving the cue "watch me". Practice in many different situations, slowly adding distractions before practicing in the presence of a trigger.
Plan Item 4: What will we do if the problem behavior occurs?

Directive Choices:

  • Pulling on Leash: If dog pulls on leash, either stop, stand still, and wait for dog to put slack on leash or pivot in opposite direction, calling the dog to you. Give a treat as dog comes by your knee.
  • Reaction to Trigger: If dog reacts to trigger, move to a distance where the dog is able to refocus on you. Cue easy behaviors or do "find it" with treats until dog calms and is able to respond. Then continue your session, being sure to use a greater threshold distance.
Plan Item 5: Goal

Directive Choices:

  • 6 ft: Able to be within 6 ft of a trigger without reacting.
  • 10 ft: Able to be within 10 ft of trigger without reacting.
  • 15 ft: Able to be within 15 ft of trigger without reacting.
  • Pet by Stranger: Able to approach a new person and accept petting without reacting or moving away.
  • Take Treat from Stranger: Able to approach a new person and take a treat from their hand.

 

2. Plan Name: Dog - Jumpy/Mouthy/Rude

Plan Item 1: How will we reduce stress and prevent practicing the behavior?

Directive Choices:

  • Cable/Chain Leash: Walk using cable/chain leash to make leash biting less enjoyable.
  • Double Leash: Walk using two leashes so that if dog starts to play tug with one, you may drop it and pick up the other.
  • Easy Walk Harness: Walk using Easy Walk Harness.
  • Food Puzzles: Feed using food puzzle toys to provide mental stimulation help dog burn extra energy.
  • Halti: Walk using Halti. Be sure to counter condition to Halti before use.
  • Kennel Placement: Keep dog in quiet kennel to avoid overstimulation and overarousal.
  • Toy in Mouth: Always carry a toy and put it in the dog's mouth before leashing up, walking, or petting. A special toy is available in the dog's leash cubby.
Plan Item 2: How will we address the underlying cause of the behavior?

Directive Choices:

  • Exercise: Regular sessions of exercise to release excess energy.
  • Group Walks: Get dog used to being around other dogs in a relaxed environment through group walks with calm dogs, slowly working towards getting closer.
  • Playgroups: Use playgroups with other dogs to expend energy and practice inhibition and self-control during excitement.
  • Quiet Time: Practice lying in a relaxed position ("settle") in a quiet area to encourage and reward calm behavior.
Plan Item 3: What alternate and desired behaviors will we teach?

Directive Choices:

  • Controlled Tug: Play controlled games of tug using a specific tug toy. Use 'take it' to indicate that the dog should pick up the toy, 'leave it' when dog should not take the toy, and 'drop it' to let go of the toy. Continue until the dog loses interest in the game.
  • Hand Targeting: Teach the dog to touch their nose to your outstretched hand. Gradually move the hand further away from the dog so he/she must move to touch it.
  • Leash Manners: Reward with treats and forward motion if dog is walking near you on a loose leash. Reward for all automatic check-ins when the dog chooses to look to you.
  • Leave It: Teach the dog to remove his attention from something valuable by showing a low-value treat and rewarding with a high-value one for disengaging from it. Start with the low-value treat in a hand, then on the floor.
  • On/Off Game: Get dog a little excited through play or petting, then stop and ask the dog to sit. Reward for sitting and remove attention for jumping or mouthing. Repeat, gradually increasing the level of stimulation. Eventually drop the cue and reward an auto-sit.
  • Say Please Program: Teach the dog to sit and wait to greet people, for attention, for toys, to go through doors, and for anything else reinforcing.
  • Trade Game: Practice self-control during play by playing with two toys, trading back and forth. Require the dog to drop the first toy, sit, and look at you before rewarding by throwing the second toy.
  • Watch Me: Teach dog to look at you, giving the cue "watch me". Practice in many different situations, slowly adding distractions before practicing in the presence of a trigger.
Plan Item 4: What will we do if the problem behavior occurs?

Directive Choices:

  • Clothes Grabbing/Jump and Mouth: If the dog grabs clothes or jumps up to mouth, stand on the leash so that the dog can no longer jump. Make the available leash short so the dog cannot get off the ground and must sit or lie down. Once the dog complies you may release the leash and redirect with an easy command.
  • Hard Mouthing: If mouthing is too hard to ignore, remove yourself from the area briefly until dog settles down. You may tether the dog to the wall during training to help with this method.
  • Jumping/Mouthing: If the dog jumps or mouths, stand still and turn attention away from the dog (look away or up at the ceiling) until dog settles down. Then ask for an easy behavior (such as sit or down) and reward.
  • Leash Biting: If the dog leash bites, avoid playing tug by dropping the leash (if double leashed or in a contained area) or going limp. Do not look at the dog or give attention. Use treats to lure the dog in the direction you wish to go. Drop the treats and say 'find it' as soon as you get a few steps of good leash walking. Then reward regularly for good leash manners.
Plan Item 5: Goals

Directive Choices:

  • Greetings: Dog is able to greet new people by sitting, without jumping on or mouthing them.
  • Leash Manners: Dog walks on loose leash without pulling, grabbing or tugging on the leash.
  • Self-control during excitement: Dog is able to play and get excited without overarousal. Dog greets, plays, and accepts petting without jumping, mouthing, clothes grabbing, etc.

 

3. Plan Name: Dog - Shy/Fearful

Plan Item 1: How will we reduce stress and prevent practicing the behavior?

Directive Choices:

  • Co-Housing: House dog with another friendly dog who will help shy dog to gain confidence and demonstrate social behavior.
  • Easy Walk Harness: Walk using Easy Walk Harness.
  • Go Slow: Go slow and use calming signals when entering kennel and interacting with dog.
  • Halti: Walk using Halti. Be sure to counter condition to Halti before use.
  • Hiding Places: Give hiding place, such as a solid crate, where dog feels safe but can still see people.
  • Kennel Placement: Keep dog in quiet kennel to avoid activity and stressors.
  • Leave Leash On: Leave leash on in the kennel to avoid needing to grab the dog for walks.
Plan Item 2: How will we address the underlying cause of the behavior?

Directive Choices:

  • Counter Condition to Entry: Associate opening the door and entering the room with good things by entering and giving a treat multiple times throughout the day.
  • Counter Condition to Other Dogs: Associate first looking at, then being near, other dogs with treats by giving a treat each time the dog looks at or moves towards a dog.
  • Counter Condition to Other Trigger: Associate fearful trigger or stressor with things that the dog likes, such as high-value treats or attention. Allow dog to experience trigger, then follow with treats or petting.
  • Counter Condition to Strangers: Associate first looking at, then approaching, new people with treats by giving a treat each time the dog looks at or moves towards a new person. Eventually work up to taking treats directly from the new person.
  • Counter Condition to Touch: Associate being touched with treats by slowly touching dog and then following with a treat. Start with light touches under chin, building towards petting the rest of the body.
  • Counter Condition to You: Associate your presence and looking at you with treats by giving treats after you enter the room and each time the dog looks in your direction.
  • Group Walks: Help dog gain confidence through group walks with calm, confident dogs, slowly working towards getting closer.
  • Treat Retreat: Toss a treat in front of dog from a distance. When dog is comfortable eating treats at that distance, place the treats further from the dog and closer to ourselves until dog is comfortable walking towards and eating nearer to us and eventually from our hands.
Plan Item 3: What alternate and desired behaviors will we teach?

Directive Choices:

  • Basic Obedience:We will work to increase the dog's confidence by teaching basic obedience commands.
  • Hand Targeting: Teach the dog to touch their nose to your outstretched hand. Gradually move the hand further away from the dog so he/she must move to touch it.
  • Leash Manners: Reward with treats and forward motion if dog is walking near you on a loose leash. Reward for all automatic check-ins when the dog chooses to look to you.
  • Say Please Program: Teach the dog to sit and wait to greet people, for attention, for toys, to go through doors, and for anything else reinforcing.
  • None: We will work to reduce the dog's fear before trying to teach anything new.
Plan Item 4: What will we do if the problem behavior occurs?

Directive Choices:

  • Hiding: If dog hides and will not come out, leave some treats near the crate and sit quietly for a little while to show you will not do anything scary.
  • Jumping/Mouthing: If the dog jumps or mouths, stand still and turn attention away from the dog (look away or up at the ceiling) until dog settles down. Then ask for an easy behavior (such as sit or down) and reward.
  • Reaction to Trigger: If dog growls or reacts to trigger, move to a distance where the dog feels safe. If dog is afraid of you, use calming signals to show that you will listen and are not a threat. Have dog play 'find it' with treats until dog calms.
  • Shut Down: If dog shuts down and stops engaging, allow dog to look around and feel safe. If dog continues to be shut down, remove the dog to a quieter location, either by walking confidently and getting the dog to follow or by carrying.
Plan Item 5: Goals

Directive Choices:

  • 1 ft: Dog will eat treats within one foot of person.
  • From Hand: Dog will approach and eat treats from hand.
  • Half Way: Dog will come half way towards person to take treats.
  • No approach, allows petting: Dog will accept petting but does not approach people or solicit attention.
  • Pet by stranger: Able to approach a new person and accept petting without reacting or moving away.
  • Solicits Attention: Dog regularly solicits attention and accepts petting from known people.
  • Take treat from stranger: Able to approach a new person and take a treat from their hand.

 

4. Plan Name: Dog - Resource Guarding

Plan Item 1: How will we reduce stress and prevent practicing the behavior?

Directive Choices:

  • Easy Walk Harness: Walk the dog on an Easy Walk Harness.
  • Halti: Walk using Halti. Be sure to counter condition to Halti before use.
  • Kennel Placement: Keep dog in quiet kennel to avoid overstimulation and overarousal.
  • Threshold Distance: Trade for toys and food bowl. Leave dog alone when eating or chewing outside of training sessions.
Plan Item 2: How will we address the underlying cause of the behavior?

Directive Choices:

  • Counter Condition Touch: Associate getting touched while eating or chewing with getting a high-value treat.
  • Counter Conditioning Approach: Associate approaching dog while eating or chewing with getting high-value treats.
  • Counter Conditioning Trade: Associate removing the dog's food bowl or chew with getting a high-value treat and having the item returned.
  • Quiet Time: Practice lying in a relaxed position ("settle") in a quiet area to encourage and reward calm behavior.
Plan Item 3: What alternate and desired behaviors will we teach?

Directive Choices:

  • Leave It: Teach the dog to remove his attention from something valuable by showing a low-value treat and rewarding with a high-value one for disengaging from it. Start with the low-value treat in a hand, then on the floor.
  • Say Please Program: Teach the dog to sit and wait to greet people, for attention, for toys, to go through doors, and for anything else reinforcing.
  • Trade Game: Practice self-control during play by playing with two toys, trading back and forth. Require the dog to drop the first toy, sit, and look at you before rewarding by throwing the second toy.
Plan Item 4: What will we do if the problem behavior occurs?

Directive Choices:

  • Jumping/Mouthing: If the dog jumps or mouths, stand still and turn attention away from the dog (look away or up at the ceiling) until dog settles down. Then ask for an easy behavior (such as sit or down) and reward.
  • Pulling on Leash: If dog pulls on leash, either stop, stand still, and wait for dog to put slack on leash or pivot in opposite direction, calling the dog to you. Give a treat as dog comes by your knee.
  • Resource Guarding: If the dog growls, freezes or shows teeth over an item, you are moving too fast. Give the dog space to relax, then continue your session, being sure to use a greater threshold distance.
Plan Item 5: Goals

Directive Choices:

  • 1 ft: Able to approach within 1ft of dog while eating or chewing without reaction.
  • 3 ft: Able to approach within 3ft of dog while eating or chewing without reaction.
  • Call Away: Able to approach dog while eating or chewing, cue to sit, and take bowl without a reaction.
  • Pet while eating/chewing: Able to approach and pet dog while eating or chewing without reaction.
  • Trade: Able to approach dog while eating or chewing and trade for bowl/chew with high value treats.

 

5. Plan Name: Dog - Resistance to Handling

Plan Item 1: How will we reduce stress and prevent practicing the behavior?

Directive Choices:

  • Easy Walk Harness: Walk the dog on an Easy Walk Harness.
  • Go Slow: Go slow and use calming signals when entering kennel and interacting with dog.
  • Hiding Places: Give hiding place, such as a solid crate, where dog feels safe but can still see people.
  • Kennel Placement: Keep dog in quiet kennel to avoid activity and stressors.
  • Leave Leash On: Leave leash on in the kennel to avoid needing to grab the dog for walks.
Plan Item 2: How will we address the underlying cause of the behavior?

Directive Choices:

  • Counter Condition to People: Associate your presence and looking at you with treats by giving treats after you enter the room and each time the dog looks in your direction.
  • Counter Condition to Touch:Associate being touched with treats by slowly touching dog and then following with a treat. Start with light touches under chin, building towards petting the rest of the body.
  • Counter Conditioning to Handling: Associate being handled with treats by slowly touching dog's leg and then following with a treat. Start with light touches moving towards more invasive handling such as lifting the feet.
  • Counter Conditioning to Collar Grabs: Associate touching the collar with treats by lightly touching the collar and giving a treat. Move from light touches to grabbing the collar as the dog becomes comfortable.
Plan Item 3: What alternate and desired behaviors will we teach?

Directive Choices:

  • Basic Obedience: We will work to increase the dog's confidence by teaching basic obedience commands.
  • Hand Targeting: Teach the dog to touch their nose to your outstretched hand. Gradually move the hand further away from the dog so he/she must move to touch it.
  • Leash Manners: Reward with treats and forward motion if dog is walking near you on a loose leash. Reward for all automatic check-ins when the dog chooses to look to you.
  • Say Please Program: Teach the dog to sit and wait to greet people, for attention, for toys, to go through doors, and for anything else reinforcing.
Plan Item 4: What will we do if the problem behavior occurs?

Directive Choices:

  • Jumping/Mouthing: If the dog jumps or mouths, stand still and turn attention away from the dog (look away or up at the ceiling) until dog settles down. Then ask for an easy behavior (such as sit or down) and reward.
  • Pulling on Leash: If dog pulls on leash, either stop, stand still, and wait for dog to put slack on leash or pivot in opposite direction, calling the dog to you. Give a treat as dog comes by your knee.
  • React to Handling: If the dog growls or gets stiff over handling, give some space and offer calming signals to show you are no threat. If the dog calms, continue with session at a slower pace.
Plan Item 5: Goals

Directive Choices:

  • Grab Collar: Able to grab collar without reaction.
  • Pet Dog: Able to pet the dog all over.
  • Pick Up Dog: Able to lift dog off ground without reaction.
  • Touch All Feet: Able to pick up all four feet without reaction.
  • Touch Front Feet: Able to pick up both front feet without reaction.

 

6. Plan Name: Dog - Crate Training

Plan Item 1: How will we reduce stress and prevent practicing the behavior?

Directive Choices:

  • Build Time: Put dog in crate with 2 chewable items. Shut door and walk out of view, staying near by to listen for signs of distress. Start with 5 minutes away for the first session. Once the dog has been successful for two or three sessions at this length, you may increase by 5 minute intervals.
  • Entering the Crate: Toss treats into the back of the crate. If the dog is unwilling to go all the way in, toss treats half way in and work towards fully entering. Repeat until dog is readily going in and out. Put on cue 'crate!'.
  • Short Departure: Put dog in crate with 2 chewable items. Shut door and walk away for a few seconds. If dog remains quiet, come back and let dog out, removing the chews. Repeat until dog is comfortable.
  • Shut Door: Have dog enter crate. Shut door and feed treats through door. If dog is quiet, open door and release to leave crate. Repeat until dog is fully comfortable.
Plan Item 2: How will we address the underlying cause of the behavior?

Directive Choices:

  • Crate Inside Kennel: A crate will be placed inside the kennel so that the dog can explore it and lay inside it at will.
  • Exercise: Regular sessions of exercise to release excess energy.
  • Food Puzzles: Feed using food puzzle toys to provide mental stimulation help dog burn extra energy.
  • Kennel Placement: Keep dog in quiet kennel to avoid activity and stressors.
Plan Item 3: What alternate and desired behaviors will we teach?

Directive Choices:

  • Basic Obedience: We will work to increase the dog's confidence by teaching basic obedience commands.
  • Hand Targeting: Teach the dog to touch their nose to your outstretched hand. Gradually move the hand further away from the dog so he/she must move to touch it.
  • Say Please Program: Teach the dog to sit and wait to greet people, for attention, for toys, to go through doors, and for anything else reinforcing.
  • Settle: Teach lying in a relaxed position (settle), slowly building duration, to encourage and reward calm behavior.
Plan Item 4: What will we do if the problem behavior occurs?

Directive Choices:

  • Barking/Crying/Pawing: If dog barks, cries, or paws at the crate, wait for 3 seconds of silence, then let the dog out. Over time, we will wait for longer periods of silence before release. Only release dog when quiet, unless panicking.
  • Jumping/Mouthing: If the dog jumps or mouths, stand still and turn attention away from the dog (look away or up at the ceiling) until dog settles down. Then ask for an easy behavior (such as sit or down) and reward.
  • Panic in Crate: If dog begins to panic in crate (screaming, banging hard on crate, frantic effort to get out), release dog immediately and end session on a good note. Back up a few steps in your crate training process.
Plan Item 5: Goals

Directive Choices:

  • 5 mins: Dog is comfortable being left in crate for 5 minutes.
  • 10 mins: Dog is comfortable being left in crate for 10 minutes.
  • 15 mins: Dog is comfortable being left in crate for 15 minutes.
  • 30 mins: Dog is comfortable being left in crate for 30 minutes.
  • 45 mins: Dog is comfortable being left in crate for 45 minutes.
  • Door Shut: Dog enters crate on cue and allows door to be shut without crying, barking, or trying to get out.
  • Entering Crate: Able to fully enter crate. Comfortably goes in and out of crate on cue.
  • Short Departure: Dog enters crate on cue and allows door to be shut and person to walk away for a few seconds without crying, barking, or trying to get out.

 

7. Plan Name: Cat - Overarousal Induced Aggression

Plan Item 1: How will we reduce stress and prevent practicing the behavior?

Directive Choices:

  • Co-Housing: House cat with other friendly cat(s) who will help cat expend excess energy.
  • Go Slow: Go slow and use calming signals when entering and interacting with cat.
  • Hiding Places: Give hiding places where cat can still see people.
  • Limited Petting: Only pet the cat on the head, neck and chin, pausing frequently and watching for signs of overstimulation, such as dilated pupils and 'shake offs'.
  • Room Placement: Keep cat in quiet room with minimum of activity outside the door.
Plan Item 2: How will we address the underlying cause of the behavior?

Directive Choices:

  • Counter Condition to Entry: Associate opening the door and entering the room with good things by entering and giving a treat multiple times throughout the day.
  • Counter Condition to People: Associate your presence and looking at you with treats by giving treats after you enter the room and each time the cat looks in your direction.
  • Counter Condition to Touch: Associate being touched with treats by slowly touching cat and then following with a treat. Start with light head touches, building towards petting the rest of the body.
  • Play Therapy: Release excess energy appropriately through structured, active play sessions followed by treats.
Plan Item 3: What alternate and desired behaviors will we teach?

Directive Choices:

  • Clicker Training: Keep the cat's mind active by introducing clicker training. Wait for or lure a behavior you like (such as lifting a paw, walking in a circle, etc.), then mark with a click and follow with a treat. Repeat to train a new trick.
  • Go To Place: Teach the cat to go to a particular place in the room, such as a bed, for a reward. Start by tossing treats to the bed. Repeat until the cat readily follows. Then simply point to the bed. When the cat follows your hand motion to the bed, give a treat.
  • Hand Targeting: Teach the cat to touch their head to your outstretched hand. Gradually move the hand further away from the cat so he/she must move to touch it. Reward with treats or petting if the cat enjoys it.
  • No Thank You: Reinforce non-aggressive ways of asking for space by removing your hand and looking away when the cat looks or moves away or gives a tail flick.
Plan Item 4: What will we do if the problem behavior occurs?

Directive Choices:

  • Attention Biting: If cat bites, mark with ‘OW’ and leave the room immediately to teach cat that biting will make attention go away.
  • Hissing or Growling: If cat hisses/growls, give cat some space and use calming signals until cat relaxes to show that you will listen and are not a threat.
  • Overarousal: If you see signs of overarousal, such as dilated pupils or fluffed fur, redirect onto a toy or toss a treat. If the cat continues to act agitated, leave the room.
Plan Item 5: Goals

Directive Choices:

  • Pet on Body: Cat is able to be pet on down the body without overstimulation, swatting or biting.
  • Pet on Head: Cat is able to be pet on the head without overstimulation, swatting or biting.
  • Solicits Attention: Cat regularly solicits attention and accepts petting from known people.

 

8. Plan Name: Cat - Shy/Fearful

Plan Item 1: How will we reduce stress and prevent practicing the behavior?

Directive Choices:

  • Exposure: Give reduced hiding places, such as beds with sides, to expose cat more to environment while still making them feel safe.
  • Go Slow: Go slow and use calming signals when entering and interacting with cat.
  • Hiding Places: Give hiding places where cat can still see people.
  • Room Placement: Keep cat in quiet room with minimum of activity outside the door.
  • Social Housing: House cat with other friendly cat(s) who will help shy cat to gain confidence and demonstrate social behavior.
Plan Item 2: How will we address the underlying cause of the behavior?

Directive Choices:

  • Counter Condition to Entry: Associate opening the door and entering the room with good things by entering and giving a treat multiple times throughout the day.
  • Counter Condition to People: Associate your presence and looking at you with treats by giving treats after you enter the room and each time the cat looks in your direction.
  • Counter Condition to Touch: Associate being touched with treats by slowly touching cat and then following with a treat. Start with light head touches, building towards petting the rest of the body.
  • Play Therapy: Release excess energy appropriately through structured, active play sessions followed by treats.
  • Treat Retreat: Place a treat in front of hidey from a distance. When cat is comfortable eating treats at that distance, place the treats further from the hidey and closer to ourselves until cat is comfortable leaving hidey and eating nearer to us and eventually from our hands.
Plan Item 3: What alternate and desired behaviors will we teach?

Directive Choices:

  • Hand Targeting: Teach the cat to touch their head to your outstretched hand. Gradually move the hand further away from the cat so he/she must move to touch it. Reward with treats or petting if the cat enjoys it.
  • No Thank You: Reinforce non-aggressive ways of asking for space by removing your hand and looking away when the cat looks or moves away or gives a tail flick.
  • None: We will work to reduce the cat's fear before trying to teach anything new.
Plan Item 4: What will we do if the problem behavior occurs?

Directive Choices:

  • Hiding: If cat hides and will not come out, leave some treats near the hidey and sit quietly for a little while to show you will not do anything scary.
  • Hissing or Growling: If cat hisses/growls, give cat some space and use calming signals until cat relaxes to show that you will listen and are not a threat.
Plan Item 5: Goals

Directive Choices:

  • 1 ft to Person: Cat will leave hidey to eat treats within one foot of person.
  • From Hand: Cat will approach and eat treats from hand.
  • Half Out: Cat will come half way out of hidey to take treats.
  • In Hidey, Allows Petting: Cat will accept petting while in hidey. No hissing or growling.
  • Solicits Attention: Cat regularly solicits attention and accepts petting from known people.

 

Click here to read more about behavior plans.

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Behavior Disclaimer

If you enter a disclaimer into this configuration section, it will appear on behavior plan documents when you print or email them. You can configure the disclaimer to display at the top or bottom of this document. 

The following disclaimer can be copied to your configurations from our SLUV account:

"These represent the best efforts by trained professionals. However, the shelter setting is unusual and evaluations may not be 100% accurate."

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Behavior/Volunteer/Adoption Categories

The following Behavior Categories for Dogs are available to copy from this account:

Dog Behavior Categories

  • No Behavior Plan
  • Behavior Plan in Progress
  • Behavior Plan Completed
  • CAUTION!

Cat Behavior Categories

  • CAUTION!
  • Feral
  • No Behavior Plan
  • Behavior plan in progress
  • Behavior plan completed
  • Litter box history

The following Volunteer Categories are available to copy from this account:

Dog Volunteer Categories

  • Level 1
  • Level 2
  • Level 3
  • Staff Only

Cat Volunteer Categories

  • Level 1
  • Level 2
  • Level 3
  • Staff Only

The following Adoption Categories are available to copy from this account:

Dog Adoption Categories

  • Behavioral Special Adoption
  • Medical Special Adoption
  • No Restrictions
  • Restrictions

Cat Adoption Categories

  • Behavioral Special Adoption
  • Medical Special Adoption
  • No Restrictions
  • Restrictions

Click here to read more about using categories.

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Behavior Check Reasons

The following Behavior Check Reasons (non-species specific) are available to copy from this account:

  • Aggression (growl, lunge, swat, attempt to bite or scratch)
  • Sudden Lethargy / Withdrawn / Shut Down
  • Fearful in kennel
  • Fearful outside of kennel
  • Spinning, excessive panting, excessive barking
  • Hard mouthing, clothes grabbing, leash biting
  • Reactive to other animals
  • Excessive grooming/ self-soothing behaviors
  • Overarousal (dialated pupils, overactive, reactive to touch)
  • Resource Guarding
  • Behavioral Medication evaluation needed
  • History of Litter Box Issues
  • Reactive to people in kennel
  • Reactive to people outside of kennel
  • Stiff / Aloof
  • 4 Day Observation Review
  • Transport Behavior Review
  • Full Behavior Evaluation Needed
  • Veterinary Handling Concerns
  • History - see profile

Click here to read more about behavior checks.

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Intake and Outcome Subtypes

Subtypes are one of your most important items to configure! Intake and Outcome subtypes (collected on your Intake and Outcome Forms) help you report on the reasons animals enter your program. 

Click here to read more. 

 

Intake Subtypes

The following Intake Subtypes are available to copy from this account:

Return Intake Subtypes

 Subtype Name  Count towards Intake Numbers  Live Intake
 Behavior/Temperament of resident pet  Yes  Live
 Cannot afford basic care (food - vaccines - etc.)  Yes  Live
 Destructive tendencies - chews/claws furniture, etc.  Yes  Live

Transfer Intake Subtypes

 Subtype Name  Count towards Intake Numbers  Live Intake
 In State  Yes  Live
 Out of State  Yes  Live

Stray Intake Subtypes

 Subtype Name  Count towards Intake Numbers  Live Intake
 Animal Control Pickup  Yes  Live
 Animal Control Pickup (DOA)  No  DOA
 Found by Public  Yes  Live
 Found by Public (DOA)  No  DOA

Feral/Wildlife Intake Subtypes

 Subtype Name  Count towards Intake Numbers  Live Intake
 Community Cat SNR Program  Yes  Live
 Wildlife - Animal Control Pickup  Yes  Live
 Wildlife - Animal Control Pickup (DOA)  No  DOA

Owner Surrender Intake Subtypes

 Subtype Name  Count towards Intake Numbers  Live Intake
 Owner Health  Yes  Live
 Landlord/Housing Issues  Yes  Live
 Financial Issues / Can't Afford  Yes  Live

Service Intake Subtypes

 Subtype Name  Count towards Intake Numbers  Live Intake
 Grooming  No  Live
 Temporary Boarding  No  Live
 Microchip/Vaccine Clinic  No  Live

 

 

Outcome Subtypes

The following Outcome Subtypes are available to copy from this account:

Adoption Outcome Subtypes

 Subtype Name  Count towards Outcome Numbers  Live Outcome
 Mobile Adoption Event  Yes  Live
 On-site Adoption  Yes  Live
 Foster to Adopt  Yes  Live

Transfer Outcome Subtypes

 Subtype Name  Count towards Outcome Numbers  Live Outcome
 In State  Yes  Live
 Out of State  Yes  Live

Euthanasia Outcome Subtypes

 Subtype Name  Count towards Outcome Numbers  Live Outcome
 Behavior/Can't Rehab or Manage  Yes  Dead
 Geriatric (Otherwise healthy)  Yes  Dead
 Medical/Unhealthy/Untreatable  Yes  Dead
 Owner Requested  No  Dead
 Space (Otherwise healthy)  Yes

 Dead

 Unweaned/Failure to thrive  Yes  Dead

Unassisted Death in Custody Outcome Subtypes

 Subtype Name  Count towards Outcome Numbers  Live Outcome
 Failure to thrive  Yes  Dead
 Accident  Yes  Dead
 Illness  Yes  Dead
 Old Age  Yes  Dead

Feral/Wildlife Outcome Subtypes

 Subtype Name  Count towards Outcome Numbers  Live Outcome
 Relocated to Onsite Feral Colony  Yes  Live
 Released to Wild  Yes  Live
 Released to Known Colony/Caretaker  Yes  Live

Return to Owner Outcome Subtypes

 Subtype Name  Count towards Outcome Numbers  Live Outcome
 Redemption / Owner Reclaim  Yes  Live

Service Outcome Subtypes

 Subtype Name  Count towards Outcome Numbers  Live Outcome
 Returned Healthy to Owner  No  Live

Stolen / Lost Outcome Subtypes

 Subtype Name  Count towards Outcome Numbers  Live Outcome
 Lost  Yes  Live
 Stolen  Yes  Live

 

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Intake and Outcome Forms

Intake and Outcome forms are configurable to fit your operation's needs. 

 

The following Intake Form configurations are available to copy from this account:

Stray Intake Form

 Intake Information
 Intake Subtype  Required
 Intake Date  Required
 Condition At Intake  Visible
 Intake Into  Required
 Intake Location  Required
 Intake Asilomar Condition  Hidden
 Current Status  Required
 Jurisdiction  Hidden
 Biological Information
 Animal Name  Required
 Type/Species  Required
 Gender  Required
 Altered Before Arrival  Visible
 Altered in Our Care  Hidden
 Primary Breed  Required
 Secondary Breed  Hidden
 Color  Required
 Pattern  Hidden
 Size(lbs)  Required
 Distinguishing Marks  Hidden
 Weight  Hidden
 Age Group  Required
 Estimated Birthdate  Visible
 Age Today  Hidden
 Adoption Fee Group  Hidden
 Animal Attributes  Required
 Photo
 Photo  Visible
 Identifying Information
 Microchip Type  Required
 Microchip Number  Visible
 License Number  Visible
 License Expiry  Visible
 Previous Shelter Id  Hidden
 Previous Shelter ID Type  Hidden
 Previous ID Issuing Shelter  Hidden
 Stray Information
 Date Found  Visible
 Time Found  Visible
 Address Found  Required
 Zip Code Found  Visible
 Cross Street  Hidden
 County  Visible
 Additional Notes  Hidden
 Memos
 Memos  Hidden
 Display Contract  
 Stray Contract  Visible

 

Transfer Intake Form

 Intake Information
 Intake Subtype  Required
 Intake Date  Required
 Condition At Intake  Visible
 Intake Into  Required
 Intake Location  Required
 Intake Asilomar Condition  Hidden
 Intake Notes  Hidden
 Current Status  Required
 Jurisdiction  Hidden
 Biological Information
 Animal Name  Required
 Type/Species  Required
 Gender  Required
 Altered Before Arrival  Visible
 Altered in Our Care  Hidden
 Primary Breed  Required
 Secondary Breed  Hidden
 Color  Required
 Pattern  Hidden
 Size(lbs)  Visible
 Distinguishing Marks  Visible
 Weight  Visible
 Age Group  Required
 Estimated Birthdate  Visible
 Age Today  Hidden
 Adoption Fee Group  Visible
 Animal Attributes  Visible
 Identifying Information
 Previous Shelter Id  Hidden
 Previous Shelter ID Type  Hidden
 Previous ID Issuing Shelter  Hidden
 Microchip Type  Required
 Microchip Number

 Visible

 License Number  Visible
 License Expiry  Visible
 Memos
 Memos  Visible

 

Owner Surrender Intake Form

 Intake Information
 Intake Subtype  Required
 Intake Date  Required
 Condition At Intake  Visible
 Intake Into  Required
 Intake Location  Required
 Intake Asilomar Condition  Hidden
 Intake Notes  Hidden
 Current Status  Required
 Jurisdiction  Hidden
 Biological Information
 Animal Name  Required
 Type/Species  Required
 Gender  Required
 Altered Before Arrival  Visible
 Altered in Our Care  Hidden
 Primary Breed  Required
 Secondary Breed  Hidden
 Color  Required
 Pattern  Hidden
 Size(lbs)  Visible
 Distinguishing Marks  Visible
 Weight  Visible
 Age Group  Required
 Estimated Birthdate  Visible
 Age Today  Hidden
 Adoption Fee Group  Visible
 Animal Attributes  Visible
 Photo
 Photo  Visible
 Identifying Information
 Previous Shelter Id  Hidden
 Previous Shelter ID Type  Hidden
 Previous ID Issuing Shelter  Hidden
 Microchip Type  Required
 Microchip Number

 Visible

 License Number  Visible
 License Expiry  Visible
 Photo
 Photo  Visible
 Memos
 Memos  Visible
 Display Contract
 Owner Surrender Contract  Visible

 

Feral/Wildlife Intake Form

 Intake Information
 Intake Subtype  Required
 Intake Date  Required
 Condition At Intake  Visible
 Intake Into  Required
 Intake Location  Required
 Intake Asilomar Condition  Hidden
 Intake Notes  Hidden
 Current Status  Required
 Animal Name  Required
 Type/Species  Required
 Gender  Required
 Altered Before Arrival  Visible
 Altered in Our Care  Hidden
 Primary Breed  Required
 Secondary Breed  Visible
 Color  Required
 Pattern  Visible
 Size(lbs)  Visible
 Distinguishing Marks  Visible
 Weight  Visible
 Age Group  Required
 Estimated Birthdate  Visible
 Age Today  Hidden
 Adoption Fee Group  Hidden
 Address Found  Required
 Zip code Found  Required
 Cross Street  Visible
 County  Visible
 Jurisdiction

 Visible

 Photo
 Photo  Visible
 Memos
 Memos  Visible

 

Service Intake Form

 Intake Information
 Intake Subtype  Required
 Intake Date  Required
 Condition At Intake  Visible
 Intake Into  Required
 Intake Location  Required
 Intake Asilomar Condition  Hidden
 Intake Notes  Visible
 Current Status  Required
 Partner Contact Name  Visible
 Jurisdiction  Visible
 Biological Information
 Animal Name  Required
 Type/Species  Required
 Gender  Required
 Altered Before Arrival  Visible
 Altered in Our Care  Hidden
 Primary Breed  Required
 Secondary Breed  Visible
 Color  Required
 Pattern  Visible
 Size(lbs)  Visible
 Distinguishing Marks  Visible
 Weight  Visible
 Age Group  Required
 Estimated Birthdate  Visible
 Age Today  Hidden
 Adoption Fee Group  Hidden
 Animal Attributes  Visible
 Identifying Information
 Previous Shelter Id  Visible
 Previous Shelter ID Type  Visible
 Previous ID Issuing Shelter  Visible
 Microchip Type  Required
 Microchip Number

 Visible

 License Number  Visible
 License Expiry  Visible
 Photo
 Photo  Visible
 Memos
 Memos  Visible
 Display Contract
 Service Intake Contract  Visible
 Launch Shopping Cart Flow
 Launch Shopping Cart Flow  Visible

 

Adoption Return Intake Form

 Intake Information
 Intake Subtype  Required
 Intake Date  Required
 Condition At Intake  Visible
 Intake Into  Required
 Intake Location  Required
 Intake Asilomar Condition  Hidden
 Intake Notes  Visible
 Current Status  Required
 Jurisdiction  Hidden
 Biological Information
 Animal Name  Required
 Type/Species  Required
 Gender  Required
 Altered Before Arrival  Visible
 Altered in Our Care  Hidden
 Primary Breed  Required
 Secondary Breed  Visible
 Color  Required
 Pattern  Visible
 Size(lbs)  Visible
 Distinguishing Marks  Visible
 Weight  Visible
 Age Group  Required
 Estimated Birthdate  Visible
 Age Today  Hidden
 Adoption Fee Group  Visible
 Animal Attributes  Visible
 Identifying Information
 Previous Shelter Id  Hidden
 Previous Shelter ID Type  Hidden
 Previous ID Issuing Shelter  Hidden
 Microchip Type  Required
 Microchip Number

 Visible

 License Number  Visible
 License Expiry  Visible
 Photo
 Photo  Visible
 Memos
 Memos  Visible
 Return Memo  Visible
 Display Contract
 Adoption Return  Visible

 

Born in Care Intake Form

 Intake Information
 Intake Date  Required
 Condition At Intake  Visible
 Intake Into  Required
 Intake Location  Required
 Intake Asilomar Condition  Hidden
 Intake Notes  Visible
 Current Status  Required
 Jurisdiction  Hidden
 Biological Information
 Animal Name  Required
 Type/Species  Required
 Gender  Required
 Primary Breed  Required
 Secondary Breed  Visible
 Color  Required
 Pattern  Visible
 Size(lbs)  Visible
 Distinguishing Marks  Visible
 Weight  Visible
 Age Group  Required
 Estimated Birthdate  Visible
 Age Today  Hidden
 Adoption Fee Group  Visible
 Photo
 Photo  Visible
 Attributes
 Animal Attributes  Visible
 Memo
 Memos  Visible

 

The following Outcome Form configurations are available to copy from this account:

Adoption Outcome Form

 Outgoing Asilomar Condition  Hidden
 Outgoing Asilomar Status  Hidden
 Adopotion Counselor  Hidden
 How did you hear about us?  Hidden
 Driver's License #  Hidden
 Display Contract
 Adoption Contract  Visible

 

Checkout Outcome Form

 Donation Department Tracking  Visible
 Cash Drawer Name  Visible
 Donation Fund Tracking  Visible

 

Checkout Outcome Form

 Outcome Subtype  Required
 Outcome Date  Visible
 Outcome Time  Hidden
 Outcome By  Hidden
 Final Asilomar Status  Hidden
 Transfer Out Memo  Visible
 Transfer Contact Email Address  Visible

 

Euthanasia Outcome Form

 Date of Euthanasia  Required
 Time of Euthanasia  Visible
 Euthanasia Subtype  Required
 Location of Euthanasia  Hidden
 Final Asilomar Status  Hidden
 Reason for Euthanasia  Visible
 Secondary Reason  Visible
 Authorized By  Visible
 Performed By  Visible
 Assisted By  Hidden
 Method  Visible
 Route  Hidden
 Owner present for Euthanasia  Hidden
 Animal ID  Visible
 species  Visible

All Controlled Substance Tracking items are hidden on this sample form.

 

Unassisted Death In Custody Outcome Form

 Subtype  Required
 Date of death  Required
 Time of death  Visible
 Location of Death  Visible
 Final Asilomar Status  Hidden
 Cause of Death  Visible
 Memo Type  Visible
 Memo  Visible

 

Feral/Wildlife Outcome Form

 Date of Release  Required
 Time of Release  Visible
 Location of Release  Required
 Notes  Visible
 Memos  Visible

 

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Intake and Outcome Jurisdictions

There are no jurisdictions available to copy from this sample account.

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Animal Statuses

In-Foster Statuses

The following In-Foster statuses are available to copy from this account:

Screen_Shot_2021-08-25_at_9.28.36_AM.png

 

In-Shelter Statuses

The following In-Shelter statuses are available to copy from this account:

Screen_Shot_2021-08-25_at_9.46.01_AM.png

 

Click here to read more about statuses.

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Attributes

Animal Attributes 

Read more about how attributes affect animals published to aggregator sites of adoptable pets: What information is uploaded to Petfinder.com, Adopt-a-Pet.com, and RescueGroups.org?

In addition to the fixed-attributes in your Shelterluv account, the following attributes are available to copy into the "Shelter Defined Attributes" section from this account:

Cat

  • Adult-Only Home Preferred
  • Good with Cats
  • Good with Dogs
  • Litter Box Trained
  • Not Good with Cats
  • Not Good with Dogs
  • Not Housetrained
  • Special Dietary Needs

Dog

  • Good with Cats
  • Good with Dogs
  • Good with Kids
  • Housetrained
  • Not Good with Cats
  • Not Housetrained
  • Heartworm+

 

People Attributes

In addition to the fixed-attributes in your Shelterluv account, the following People attributes are available to copy into the "Shelter Defined Attributes" section from this account:

  • Bottle Baby Kittens
  • Mom & Kittens
  • Mom & Puppies
  • Puppy Foster
  • Shy Dog
  • Donor
  • Volunteer

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Adoption Hold Expiry

The following adoption hold expiration configuration is available to copy from this account:

mceclip1.png

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Asilomar Reporting

There are no asilomar reporting configurations available to copy from this sample account.

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Applications & Email Templates

Adoption Applications

Enter your email address below to view each sample application. Don't hit "submit" so you can continue using the same email address to preview each application.

  • Click here to view a sample Dog Adoption Application
  • Click here to view a sample Cat Adoption Application

Adoption Application Disclaimer

mceclip0.png

 

Foster Applications

Enter your email address below to view each sample application. Don't hit "submit" so you can continue using the same email address to preview each application.

  • Click here to view a sample Dog Foster Application
  • Click here to view a sample Cat Foster Application

Foster Application Disclaimer

mceclip1.png

 

Owner Surrender Applications

Enter your email address below to view each sample application. Don't hit "submit" so you can continue using the same email address to preview each application.

  • Click here to view a sample Dog Owner Surrender Application

Owner Surrender Application Disclaimer

mceclip2.png

 

Click here to read more about building your applications.

 

Adoption Application Auto-Email Templates

Applicants can receive a confirmation email upon submitting an adoption, foster, or owner surrender application. Click here to learn more.

 

Response to submitted applications for Dogs/Cats:

Email Subject: Your application has been received! 

Email Message: Thank you for submitting your interest in adopting a (dog/cat). We look forward to working with you to find a great match!

Response to accepted applications for Dogs/Cats:

Email Subject: Your Adoption Application

Email Message: Your adoption application has been accepted! We will be in touch with you for next steps.

Response to declined applications for Dogs/Cats:

Email Subject: Your Adoption Application

Email Message: Your adoption application has been declined. Please let us know if you have any questions.

Email message for completed adoptions for Dogs/Cats:

Email Subject: Congratulations on adopting a new pet!

Email Message: We appreciate the opportunity to help you find a new best friend! This email contains important information related to your adoption.

Please don't hesitate to keep in touch with any questions, concerns or photo updates!

 

Click here to read more about adoption-related emails.

 

Foster Application Auto-Email Templates

Response to submitted applications for Dogs/Cats:

Email Subject: Your application has been received! 

Email Message: Thank you for submitting your interest in fostering a (dog/cat). We look forward to working with you to find a great match!

Response to accepted applications for Dogs/Cats:

Email Subject: Your Foster Application

Email Message: Your foster application has been accepted! We will be in touch with you for next steps.

Response to declined applications for Dogs/Cats:

Email Subject: Your Foster Application

Email Message: Your foster application has been declined. Please let us know if you have any questions.

 

Owner Surrender Application Auto-Email Templates

Response to submitted applications for Dogs/Cats:

Email Subject: Your application has been received.

Email Message: Your application for pet rehoming/surrender assistance has been received.

Response to accepted applications for Dogs/Cats:

Email Subject: Your Surrender Application

Email Message: Your surrender application has been accepted. We will be in touch with you for next steps.

Response to declined applications for Dogs/Cats:

Email Subject: Your Surrender Application

Email Message: Your surrender application has been declined. Please let us know if you have any questions.

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Digital Adoption Packets

There are no digital adoption packets available to copy from this sample account.

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Custom Medical Forms

These forms allow you to quickly add many items to an animal's medical record such as details of the physical exam performed upon intake plus administering and scheduling core treatments or vaccines and follow-up health checks using one form. 

Custom forms can be as thorough or simple as needed. For example, this SLUV account includes an "Intake Exam" form.

[Example gif coming soon!]

Additional custom medical forms in this account include:

  • Labwork and diagnostics review
  • Heartworm Treatment with Exam
  • Monthly Preventative

[Example gif coming soon!]

Click here to read more about Custom Medical Forms

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Physical Exams

Exam Types available to copy from this sample account:

  • Tech exam
  • Tech recheck
  • Complete vet exam
  • Brief vet exam

This sample account includes quick-fill templates for "Normal" and "Not Examined" which will pre-fill visible fields with language indicating exam findings are within normal limits or were not examined which can be edited for individual findings if they differ from normal.

[Example gif coming soon!]

 

Click here to read more about physical exam configuration.

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Treatment Quick Fill Templates

We've included examples for Treatment templates that can be adjusted as needed based on your medical protocols. Use in conjunction with Custom Medical Forms for Intake or Heartworm treatment to save even more time!

  • Intake Deworming
  • Pre-Heartworm Treatment Doxy
  • Feline URI:

mceclip0.png

 

Click here to read more about quick-fill treatment templates.

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Health Checks

The reasons for Vet or CVT (technician) checks that appear within the task manager for your medical team to triage are configurable! Click here to read more. 

 

Reasons for Vet Check

The following reasons for Vet check are available to copy from this account:

  • Lethargic
  • Vomiting
  • Diarrhea
  • Suspect URL (cough, sneeze, nasal or ocular discharge)
  • Inappetence
  • Incision check
  • Poor body condition
  • Unexplained weight loss
  • Labwork/Diagnostic review
  • Recheck exam
  • Quarantine Release
  • Other medical concern

Reasons for CVT Check

The following reasons for CVT check are available to copy from this account:

  • Lethargic
  • Vomiting
  • Diarrhea
  • Needs Intake Exam

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