How to Configure Your Field Services Jurisdictions and Zones

Chrissy Sedgley
Chrissy Sedgley
  • Updated

Jurisdictions and zones are unique to your organization and community. You can configure as many jurisdictions or zones as needed. Each Field & Community Services case or activity can be assigned at least one jurisdiction and one zone. 

Click the button below, or go to your Field Services Module and click your Username > Configuration to get started.

What user permissions do I need to configure my Field Services jurisdictions and zones?

  • Field & Community Services access (Shelterluv user permission to access the module)
  • Can edit configuration (Field Services module user permission)

Jurisdictions


Jurisdictions are typically the counties, townships, special districts, cities, towns, or boroughs that your organization serves.

Enable or disable a jurisdiction by clicking the eye show.svg on the right-hand side of the jurisdiction. Add a new jurisdiction by clicking the red + Add New button.

Jurisdiction_Configuration.png

Zones


Zones relate to the areas where you respond to calls.

Enable or disable a zone by clicking the eye show.svg on the right-hand side of the zone. Add a new zone by clicking the red + Add New button.

Zone_Configuration.png

If you need assistance with editing, deleting, or re-ordering your zones or jurisdictions, please contact help@shelterluv.com.