When marking a Field & Community Services case or activity as complete you will be prompted to choose a resolution. 

We've provided many resolution types to choose from for both cases and activities which can be further configured as available options for your team by toggling each type on/off as needed by clicking on the eye icon next to each one:

The following Case Resolutions are available:

• Abatement issued
• Animal control notified
• Arrest
• Cancelled by caller
• Cancelled by dispatcher
• Cancelled by officer
• Citation
• Compliance
• Dead on arrival
• Educated Owner
• Home quarantine initiated
• Impound
• Increased patrols
• Left notice
• Left voicemail
• No violation observed
• Notice mailed/emailed
• Paperwork mailed/emailed
• Referral
• Released for rehabilitation
• Released in field
• Returned to home
• Shelter quarantine initiated
• Surrendered
• Transport completed
• Trap set
• Unable to catch
• Unable to locate
• Unwilling to cooperate
• Vet quarantine initiated
• Warning

The following Activity Resolutions are available:

• 24 hour notice to comply
• 48 hour notice to comply
• 7 day notice to comply
• Advised by telephone
• Archived
• Arrest
• Cancelled by caller
• Cancelled by dispatcher
• Cancelled by officer
• Citation
• Complete
• Dead on arrival
• Educated owner
• Euthanasia
• Left notice
• Left voicemail
• No violation
• Out of jurisdiction
• Rehomed
• Rehomed (unconfirmed)
• Reunited
• Successful intake diversion
• Surrendered
• Unable to catch
• Unable to locate
• Unwilling to cooperate