Configuring Violations for Field & Community Services Cases

Chrissy Sedgley
Chrissy Sedgley
  • Updated

Field & Community Services Cases also allow you to assign violations and any related results.

You can go to your Field Services module and click your Username > Configuration > Violations to get started.

What user permissions do I need to configure my Field Services violation types and results?

  • Field & Community Services access (Shelterluv user permission to access the module)
  • Can edit configuration (Field Services module user permission)

Toggling Violation Types and Results

Violation types and results can be toggled on/off as needed by clicking the eye show.svg on the right-hand side. This helps streamline your process by only showing the violation types and results that pertain to your organization.


You cannot add custom violation types or results.

Violation Types

The following Violation Types are available:

  • Abandonment
  • Animal at large
  • Animal bite
  • Animal in vehicle
  • Cruelty to animal
  • Dangerous dog
  • Dog barking/noise
  • Mandatory spay/neutering
  • Neglect to animal
  • No license
  • No rabies vaccination
  • Other violation

You have the option to add a violation result when entering a Violation Type into a Field Services case. However, this is optional in case a result has yet to be reached.

Violation Results

The following Violation Results are available:

  • Appearance Ticket
  • Arrest
  • Complied
  • Convicted
  • Correction Notice
  • Dismissed
  • Plea Bargain
  • Warning