Your adopters and other customers have the option of adding a donation to cover your processing fees on all transactions that run through our integrated credit card processor Shelterpay! This ensures that your organization will receive 100% of the original payment total.
The donation is automatically calculated to cover:
- All Shelterpay related processing fees
- 3.4% + $0.30 (Standard Stax fee per transaction)
- Your Shelterluv fee per adoption outcome (for adoption transactions only)
- This donation for processing fees isn't displayed until the very last page of the checkout, which means your customers will see the normal Donation Boost prompt first.
- This box to add a donation is selected by default, though the customer has the option to opt out if they would like.
- If you would prefer for this box to not be selected by default, so that your customers must opt in to it, just email email@example.com and we can switch this setting on your account.
- In your Shelterluv accounting reports, the donations will appear just like the Donation Boost transactions including the "Donation added by customer during Shelterluv checkout" transaction memo.