Donations for Processing Fees

  • Updated

Your adopters and other customers have the option of adding a donation to cover your processing fees on all transactions that run through our integrated credit card processor Shelterpay! 


The donation is automatically calculated to cover:

  • All Shelterpay related processing fees
    • 3.4% + $0.30 (Standard Stax fee per transaction)
  • Your Shelterluv fee per adoption outcome (for adoption transactions only)



Additional Notes

  • This donation for processing fees isn't displayed until the very last page of the checkout, which means your customers will see the normal Donation Boost prompt first.
  • This box to add a donation is selected by default, though the customer has the option to opt out if they would like.
    • If you would prefer for this box to not be selected by default, so that your customers must opt in to it, just email and we can switch this setting on your account.
  • In your Shelterluv accounting reports, the donations will appear just like the Donation Boost transactions including the "Donation added by customer during Shelterluv checkout" transaction memo.