You can now create animal records directly from Owner Surrender applications, speeding up your intake processes! You will notice a new Create Record link under the animal's name, which will auto-populate an animal profile and attach it to the applicant.
Which animal profile fields from the application will be auto-populated onto the newly created record?
All Owner Surrender applications include the following default fields that will automatically populate onto the animal record upon creation. All other questions on the applications are configurable by organization and therefore cannot be auto-populated.
- Animal Name
- Primary Breed
- Age Group
- Age Today
- Estimated Birthdate
Where can I find the animal record after it's created?
The new animal record will be:
- linked directly from the application itself
- on the Animals tab of the applicant's person record
- searchable like all other animal records (you will need to uncheck the "show in custody animals only" box if the intake has not been completed yet)
Why don't I see this "Create Record" option on all Owner Surrender applications?
If an application is not connected to a person record yet, then you will not see this option because the new animal record must be attached to a person record. To create a person record first from the application, simply move the application to Accept, Reject, or Archive and select that option.
What if the animal on the application already has a record in Shelterluv?
If the applicant already has associated animals, they will be displayed on a pop-up like the one below to ensure no duplicates are created. You can either select an existing animal to attach the application to or you can create a brand new record if the animal does not exist yet.
How do I process an intake using the new animal record if they come in?
On the applicant's person record, you will find this new record under the Animals tab as a "Previously Owned Animal" (which just means an animal with no intake or outcome events yet). Simply click the green Select button on that row to start an intake. The intake form will pre-populate with the animal's existing profile information, expediting the intake process.