Why isn't an animal showing up on Petfinder / Adopt-a-Pet / RescueGroups?

  • Updated

If one specific animal is being excluded from your auto-uploads, follow these steps to troubleshoot:

  1. Verify that the animal is currently in a status that is configured to be publishable
  2. Verify that the animal has a sex of Female or Male (a sex of Unknown will exclude them)

If an animal is showing up on these sites without a photo, be sure to check if the photo is set to "Publish" and that a "Cover Photo" is selected.