Once an animal is in Shelterluv, you cannot change an intake type. You can only change an intake subtype. See this article for information on how to do this: How do I update an intake or outcome subtype?

If you have an incorrect intake type you need to correct, you will have to delete the original record in Record Management (see instructions here: How do I delete an animal?) and reintake the animal. 

If you are re-intaking an animal and used the incorrect status, you will just need to delete the most recent intake event from Record Management and begin the intake flow again from the previous outcome location (previous owner, transfer to non-shelterluv customer, etc)