When you first start using ShelterLuv on a touchscreen laptop, such as a touchscreen Chromebook, your default settings may not be enabled to allow for digital signatures to be captured.
Please follow the steps below to enable the digital signature feature:
- In a Chrome browser, enter chrome://flags in the address bar
- Browse to Touch Events API
- Select Enabled in the drop-down menu
- Restart Chrome
Certain laptops/browsers may need to be configured differently or may not be compatible. Please let us know if you encounter issues with your touchscreen laptop.