Statuses are a key part of your organization's Shelterluv configuration because they:
- are used on every single animal record that you create and receive.
- dictate whether each animal will be published to your website and aggregators like Adopt-a-Pet, whether each animal is considered adoptable, and more.
There are a few best practices that we like to share with organizations when they are setting up their statuses for the first time:
- Try to keep the list limited to as few statuses as possible. This will help keep your status list more manageable and easier for staff and volunteers to use.
- Start with a short list, and add new statuses later as needed.
- Limit the number of users who have permission to add new statuses.
- Make sure each status is named in a way that gives it a very clear meaning, to staff and volunteers alike.
Status Configuration Options Include:
Publish - Statuses with publish = Yes will be eligible for upload to your website, Adopt-a-Pet, Petfinder, and RescueGroups. Enabling/disabling those uploads is done in "Uploads and Integrations"
Holdable - Statuses with Holdable = No will be hidden from all "adoption hold lists". Your users will not be able to put these animals on hold.
Adoptable - Statuses with Adoptable = No will be hidden from all "adopt lists". Your users will not be able to process an adoption for these animals while they are in this status.
On Site - Use On site to mark those statuses that animals have when at your primary facility/ies. Use off site if they are in foster, or at a local Petstore, or any other off site location.
In Custody - This is less commonly used. Set this to "No" if you often create records without taking custody of the animal. For example, if you do pre-intake, or log field veterinary visits. Animals with No here will not count towards your intake and outcome numbers or your length of stay.