Intake and outcome subtypes help improve reporting capabilities by associating additional information with intake and outcome events. See these articles for more information on configuring your subtypes:
Each of your intake and outcome subtypes should be:
- mutually exclusive
- named in a way that clearly defines the subtype to both staff and volunteers
- without any typos
- exhaustive - covering all needed values
Configuration Note
When configuring your subtypes for both Intakes and Outcomes, you will also have the ability to determine whether or not the subtype will "count" or "not count" in reporting.
Traditional Intake events such as a new Stray picked up by an Animal Control Officer or a Transfer In from a Partner agency will normally be configured to "count" towards your overall Intake reports. Other types of intakes that you want to keep separate from your general shelter intake and outcome numbers, such as an Owner Surrender Intake for Euthanasia Services or a Service Intake for a public microchip clinic, can be configured to "not count" towards your regular Intakes/Outcomes based on their specific subtype configuration:
The subtypes set not to count prevent the intakes and outcomes from affecting reporting of the animals you take custody of for the purpose of adoption, transfer, etc. and therefore will not appear on the intake and outcome quick reports as well as the Custom Events Intake or Outcome reports.
These intakes and outcomes are separately reportable on the Custom Events Intake (or Outcome)Events with Subtype set not to count reports:
Example Intake Configuration:
Return Intake | Count/Not Count | Transfer | Count/Not Count |
Aggressive to other animals | Count | Shelter - Out of State | Count |
Allergies (humans in home) | Count | Rescue Group - Out of State | Count |
Animal's Health | Count | Shelter - In State (RI) | Count |
Behavior Problem | Count | Rescue Group - In State (RI) | Count |
Lifestyle Change | Count | Animal Control | Count |
Stray | Count/Not Count | Feral/ Wildlife In | Count/Not Count |
Animal Control Pickup |
Count |
Cat (feral) | Count |
Public Drop Off | Count | Bite Quarantine - Confiscate Animal Control | Count |
Animal Control DOA | Not Count (DOA) | Injured | Count |
Public DOA | Not Count (DOA) | Hit By Car | Count |
Bite Quarantine - Confiscate Animal Control | Count | ||
Owner Surrender | Count/Not Count | Service In | Count/Not Count |
Allergies (humans in home) | Count | Cremation Request | Not Count |
Behavior Problem | Count | Euthanasia Request | Not Count |
Behavior / Temperament of RESIDENT pet | Count | Wellness/Vaccine/Chip Clinics | Not Count |
Cannot afford basic care for animal | Count | Pet Safe Boarding | Not Count |
Lifestyle changes | Count | Public / Staff Boarding | Not Count |
Example Outcome Configuration:
Adoption | Count/Not Count | Transfer Out | Count/Not Count |
Mobile Adoption Event | Count | Shelter - In State | Count |
On-site Adoption | Count | Rescue Group - In State | Count |
Off-site Partner | Count | Rescue Group - Out of State | Count |
Pet Store Adoption | Count | Shelter - Out of State | Count |
Veterinarian | Count | ||
Euthanasia | Count/Not Count | Unassisted Death in Custody | Count/Not Count |
Aggressive to People | Count | Failure to Thrive | Count |
Aggressive to Animals | Count | Accident | Count |
Fearful | Count | Illness | Count |
Owner Requested | Not Count | Surgical Complication | Count |
Fading | Count | DOA for Cremation Services | Not Count |
Feral /Wildlife | Count/Not Count | Return to Owner | Count/Not Count |
Released to Feral Colony | Count | Redemption / Returned to Owner | Count |
Released to Wild | Count | Redemption Added Microchip | Count |
Redemption Added Spay/Neuter | Count | ||
Service Outcome | Count/Not Count | Stolen / Lost / Admin. Outcome | Count/Not Count |
Returned Healthy to Owner | Not Count | Lost On Site | Count |
Cremation | Not Count | Stolen On Site | Count |
Medical/Surgery Care over | Not Count | Lost Off Site | Count |
Pet Safe Boarding Over | Not Count | Stolen Off Site | Count |
Wellness/Vaccine/Chip Clinic | Not Count | ||
Staff Wellness | Not Count |