How do I fix microchips that were accidentally swapped?

Helen Cuadra
Helen Cuadra
  • Updated

If microchip numbers on two animals were accidentally swapped, you may notice that you won't be able to edit the chip on either record to the correct number; this is because our system does not allow duplicate microchip numbers in your account.

To correct the chips, please delete the chips from both records and then re-enter each one correctly.