When you select the "Pay With Credit/Debit" checkout flow (in which we help you process payment as a Stripe Verified Partner), the first donation prompt is for internal use only in case the customer offers a donation up front. They should not be seeing your screen at this point:
When the checkout is texted to the customer for a credit card payment (or if you click "Customer has no phone"), we will ask the customer for a donation on your behalf before they enter their credit card number:
However, if they offered a donation up front and you entered it into the first form above, we will hide this donation ask page from their checkout flow.
NOTE: In the "Pay with Cash/Check" flow, the team member processing the transaction would have to ask if the adopter would like to make a donation and enter it into the first form above. The adopter will not see a donation ask page at any point in this flow.