Can I create email templates to be used when responding to applications?

  • Updated

Yes, it is possible to create canned email responses to all application types.

You can do this by going to Configuration > Email Templates and then choose from the adoption, foster, owner surrender or custom application types:

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Here is where you can create a customized email template response to multiple application types. 

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When you are accepting or rejecting an application in the Application Manager, you will have the option to customize the email response before sending it off.