How do I email a Shelterpay link to an adopter?

  • Updated

If an adopter is not with you in person, we highly recommend using the credit card checkout because that flow puts the e-signature functionality on their phone.

If the adopter does not have a smartphone: The checkout can also be sent via email by clicking "customer has no phone" (beneath the field with the phone number). You can then copy/paste the URL of the new tab that pops up into an email to the adopter.

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If you would like transactions emailed to your adopters automatically by default, please email help@shelterluv.com to have this feature enabled on your account.

 

You can read more about processing transactions here: How do I process adoptions (and other transactions)?