Why can't I add new treatment options myself?

Zoe Rogers
Zoe Rogers
  • Updated

Enhancements to our treatments modules involved transitioning customers' independent treatment lists into one comprehensive, master list of treatment options for use across all Shelterluv customers.

We made this transition for two main reasons:

  1. To help our customers keep really detailed medical records that include details like drug concentrations, which ultimately means better care for your animals.
  2. So that we can build powerful reporting for you that can show you the animals that are due for basic things like heartworm and flea/tick preventatives, deworm, etc. This type of reporting isn't possible unless the system knows exactly which treatments are considered heartworm preventatives, which are considered flea/tick meds, etc.

Please note sometimes it can be helpful to type a bit more information into the Treatment field such as the example below where a user was searching for Fluoxetine 20mg Capsules by typing "20" or "capsules" after the treatment product to narrow down our list to find what you are looking for:


If there is a treatment that you need added to our master list, please submit your request here.