There is not currently a way for you to delete or merge duplicate people records yourself.
We can do this for you manually - just email help@shelterluv.com with the two ID numbers of the records, and let us know which one has the most up-to-date contact information so we can use that as the master record and merge/delete the other person record.
We will merge:
- Animals
- Memos
- Applications
- Purchases
The following data does not merge and should be manually moved to the master record before submitting your request:
- Attachments
- Foster contracts
- Attributes
- Contact information
Note: The person ID number can be found to the right of the person's name when viewing the record. It starts with your organization's prefix; if it was XYZ, for example, the ID may be XYZ-P-2388.