Why am I getting an error when I try to delete an intake?

Zoe Rogers
Zoe Rogers
  • Updated

If you're trying to delete an intake from Record Management and get an error that looks like this: 


It means that there is a subsequent outcome, transaction, or license that was added to that animal's record after the intake you're trying to delete. This subsequent event needs to be deleted from that animal's record first BEFORE you can delete the intake. 

Navigate to the Outcome, Transactions, or Licenses tabs, search for that same animal, and delete that event first. Then you can go back to the Intake tab and delete the intake of the animal.