There are a few different things to double-check if your Adopt-a-Pet upload isn't working for you.
1 - Make sure you have the correct credentials saved in your Shelterluv configuration.
Learn more here about which credentials to use and where to enter them.
IMPORTANT: Adopt-a-Pet displays the FTP Username & FTP Server in reverse order from Shelterluv, so double-check to make sure you're entering the right credentials into the right fields!
2 - Double-check that you have Auto-Uploading turned on in your Adopt-a-Pet account.
Log into your Adopt-a-Pet account and go to https://www.adoptapet.com/cgi-
3 - Double-check that you have an Auto-Upload contact in your Adopt-a-Pet account.
If you click "test import now" from your account's AutoUpload Settings page (https://www.adoptapet.