What Your Applicants See When Submitting an Application

This article will give you a quick walkthrough of what the application process looks like from your applicant's point of view.

Checkout the articles below for details on how to build your applications, use the Application Manager, and configure your application email templates.

Submitting an Application

Your applicants will see the following when submitting one of your Shelterluv applications:

  • The first screen will display all of Shelterluv's default application questions.

    Default Application Questions.png

  • Once they complete Shelterluv's default questions, they will be presented with the custom applications that you configured.

    Custom Application Questions.png

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    Note
    If your applicant is submitting an owner surrender application or a custom application that has the Collect Animal Information setting on, they will be prompted to provide animal details as well.

  • The first screen will display all of Shelterluv's default application questions.

    Application Submitted Success Screen.png

 

Application Received Email

If you have your Application Received email templates turned on in your Application Email Templates configurations, your applicants will receive an automatic email once they submit an application as shown above.

This email will be sent from yourfriends@shelterluv.com. Here is an example of what that Application Received email will look like:

Application Received Email.png

Application Accepted Email

If you opt to email your applicants when you accept their application, your applicants will receive the Application Accepted email template that you have configured in your Application Email Templates configurations.

This email will be sent from yourfriends@shelterluv.com. Here is an example of what that Application Accepted email will look like:

Application Accepted Email.png

Application Denied Email

If you opt to email your applicants when you deny their application, your applicants will receive the Application Denied email template that you have configured in your Application Email Templates configurations.

This email will be sent from yourfriends@shelterluv.com. Here is an example of what that Application Denied email will look like:

Rejection Application Email.png