Shelterluv helps you speed up your communication with your applicants through automatic emails that you can set up!
Your adoption, foster, owner surrender, and custom applications can each have three automatic email templates:
- Received
- Accepted
- Denied
You will also notice that these three templates are available for each species you have turned on in your animal population configurations. This means you can set up different email templates for each species within each application type.
Click your Username > Configuration > Applications > Application Email Templates to get started.
What user permissions do I need to configure my application email templates?
- Configure my shelter and its users
What do I need to configure before I make my application email templates?
Configuration is only accessible through a desktop or laptop. You cannot access the Configuration section on a mobile device.
Prefer watching over reading? Check out the video below!
Configure a Template
Once you expand the Applications configuration section, you'll see sections for each application type. Expand the section you want to make an email template for, then choose the email type from the dropdown menu.
You will have three options per species. For example, if you work with cats and dogs, and want to configure your adoption application email templates, you will have three email templates for your dog adoption applications (Received, Accepted, & Denied) and three for your cat adoption applications.
Once you choose the option you want to configure first, you can:
- Enable/disable the email template
- Configure your email subject
- Configure your reply-to email address
- Compose your automatic reply