How to Configure Your Intake and Outcome Forms

Shelterluv gives you complete control over your intake and outcome forms to make intaking and outcoming your animals as efficient and simple for your users as possible.

Click your Username > Configuration > Intakes and Outcomes to get started.

What user permissions do I need to configure my intake and outcome forms?

  • Configure my shelter and its users

What do I need to configure before I create my intake and outcome forms?

alert-outline.svg
Note
Configuration is only accessible through a desktop or laptop. You cannot access the Configuration section on a mobile device.

 

Learn your way

Prefer watching over reading? Check out the video below!


Overview


Your intake and outcome forms are configured in the exact same way. The example below uses an intake form, but the same process can be applied to your outcome forms.

Visible and Required Toggles

Use the Visible toggle on the right-hand side of the field's name to show or hide that specific field on your form. We highly recommend hiding all fields on your forms that your organization will not use. This will make the form shorter and easier to fill out for your staff.

Use the Required toggle on the right-hand side of the field's name to make the field mandatory or optional. The toggle should be turned on for all fields that you do not want your staff to skip (like the subtype field, for example). Leave this toggle off for fields that your staff may or may not have the information for at the time of intake, such as the weight or photos fields.

Visible and Required Fields.gif

Reorder Your Fields

Use the double lines drag-handle.svg on the left-hand side of the field's name to reorder your forms to meet your needs. If your staff is used to getting information in a certain order during an intake or outcome, you can rearrange your form to match that order so your staff can fill out the form in a way that makes sense for them.

Reorder Intake Fields.gif

Special Fields to Note

The Current Status field on your intake forms will have an additional option to set a default status. Use this setting if the majority of your animals for a specific intake type always have the same status assigned to them (Stray Hold for stray intakes, for example).

Your stray, owner surrender, adoption return, and service intake forms will have the Workflow Settings section at the bottom of the form. Use this section to hide or show a contract and a checkout. Make sure these fields are turned off for intakes that you do not charge or collect a contract signature for.

Special Fields.gif

Intake Forms


Click on each section below to see the available fields for each intake form.

  • Stray Intake Form.png

  • Transfer Intake Form.png

  • Owner Surrender Intake Form.png

  • Adoption Return Intake Form.png

  • Field-Wildlife Intake Form.png

  • Born In Care Intake Form.png

  • Service Intake Form.png

Outcome Forms


Click on each section below to see the available fields for each outcome form.

  • Adoption Outcome Form.png

  • Transfer Out Form.png

  • Return to Owner Outcome Form.png

  • Fied Wildlife Outcome Form.png

  • Service Outcome Form.png

  • Unassisted Death In Custody Outcome Form.png

  • Euthanasia Outcome Form.png