What Your Applicants See When Submitting an Adoption Application

Nate Moss
Nate Moss
  • Updated

This article will show you the step-by-step process of what your applicants see when they submit an adoption application to your organization. This way, you can assist them more easily should they have any questions regarding the application process.

The Application Submission Process

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Why do my applicants need pet insurance information?

In recent user research conversations with adoption counselors, we learned that adopters often have basic questions about pet insurance at the time of checkout, which slows down the adoption process generally. 

To address this bottleneck, we will be presenting educational information about pet insurance at the end of the adoption application process.

Learning this basic information ahead of time should help adopters make a faster and more informed decision on pet insurance at the time of adoption.