Text-to-Donate is our easy, mobile-first method for capturing contributions when donors are on the go! We know this feature can be expensive for any organization to set up, so we built it into our Shelterpayplatform at no additional cost!
How It Works
Donors text/SMS your organization's unique prefix to 89871 and receive a text reply with a link to your organization's secure Donation Boost Widget, where they can donate.
Your Organization's Unique Prefix
Your organization's unique prefix is your Shelterluv prefix, the three or four-letter code at the beginning of your usernames and animal/person/transaction IDs.
The example below demonstrates what this would look like for our Shelterluv test account:
Canadian Donors
The 89871 number only works with U.S. phone numbers on U.S. carrier networks. Canadian donors can text your organization's unique prefix to 289-274-3780 to donate.
Disclaimer
Mobile carriers have authority over the shortcode used in Text to Donate and have created the following CTIA Guidelines and requirements. These must be followed to avoid any disruptions to your fundraising efforts.
Where you advertise the Text to Donate feature, such as the Donate page on your website, the following details are required:
- Inclusion of a Compliance Statement: It's important to include the statement "Standard Message & Data Rates May Apply. Message Frequency varies." near the Text to Donate information. This will help ensure that your donors are fully aware of potential charges (based on their cellular plan) and message frequency.
- Links to Terms of Service and Privacy Policy: Links to the Terms of Service and Privacy Policy need to be added on the same page. This step is essential for maintaining transparency and trust with your contributors by clearly outlining the terms of use and data handling.
For example, you could use the following format:
"Simply text [PREFIX] to 89871 to donate today!"
Standard Message & Data Rates May Apply. Message Frequency varies. Terms of Service and Privacy Policy