When you associate a person with a Field & Community Services case or activity, you will be prompted to assign a role to this person. You can choose as many roles as you need.
What user permissions do I need to configure my Field Services violation types and results?
- Field & Community Services access (Shelterluv user permission to access the module)
- Can edit configuration (Field Services module user permission)
Toggling Roles
We have provided many types of roles to choose from for both cases and activities. Roles can be toggled on/off as needed by clicking the eye on the right-hand side. This helps streamline your process by only showing the roles that pertain to your organization.
Available Roles
The following roles are available.
You cannot create custom roles.
- Reporting Party
- Witness
- Subject
- Complainant
- Victim
- Animal Owner
- Homeowner
- Colony Caretaker
- Veterinary Contact
- Assisting Officer
- Community Partner
- Event Staff
- Volunteer