When marking a Field & Community Services case or activity as complete, you will be prompted to choose a resolution.
We have provided many resolution types to choose from for both cases and activities. You can toggle a resolution on/off using the eye on the right-hand side. This helps streamline your process by only showing the resolutions that pertain to your organization.
What user permissions do I need to configure my Field Services resolutions?
- Field & Community Services access (Shelterluv user permission to access the module)
- Can edit configuration (Field Services module user permission)
Available Resolutions
You can use the two tabs below to review the available resolutions for either cases or activities.
Note
You cannot create custom resolutions.
You cannot create custom resolutions.
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- Abatement issued
- Animal control notified
- Arrest
- Cancelled by caller
- Cancelled by dispatcher
- Cancelled by officer
- Citation
- Compliance
- Dead on arrival
- Educated Owner
- Home quarantine initiated
- Impound
- Increased patrols
- Left notice
- Left voicemail
- No violation observed
- Notice mailed/emailed
- Paperwork mailed/emailed
- Referral
- Released for rehabilitation
- Released in field
- Returned to home
- Shelter quarantine initiated
- Surrendered
- Transport completed
- Trap set
- Unable to catch
- Unable to locate
- Unwilling to cooperate
- Vet quarantine initiated
- Warning
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- 24 hour notice to comply
- 48 hour notice to comply
- 7 day notice to comply
- Advised by telephone
- Archived
- Arrest
- Cancelled by caller
- Cancelled by dispatcher
- Cancelled by officer
- Citation
- Complete
- Dead on arrival
- Educated owner
- Euthanasia
- Left notice
- Left voicemail
- No violation
- Out of jurisdiction
- Rehomed
- Rehomed (unconfirmed)
- Reunited
- Successful intake diversion
- Surrendered
- Unable to catch
- Unable to locate
- Unwilling to cooperate