Jurisdictions and zones are unique to your organization and community. You can configure as many jurisdictions or zones as needed. Each Field & Community Services case or activity can be assigned at least one jurisdiction and one zone.
Go to your Field Services module and click your Username > Configuration to get started.
What user permissions do I need to configure my Field Services jurisdictions and zones?
- Field & Community Services access (Shelterluv user permission to access the module)
- Can edit configuration (Field Services module user permission)
Jurisdictions
Jurisdictions are typically the counties, townships, special districts, cities, towns, or boroughs that your organization serves.
Enable or disable a jurisdiction by clicking the eye on the right-hand side of the jurisdiction. Add a new jurisdiction by clicking the red + Add New button.
Zones
Zones relate to the areas where you respond to calls.
Enable or disable a zone by clicking the eye on the right-hand side of the zone. Add a new zone by clicking the red + Add New button.
If you need assistance with editing, deleting, or re-ordering your zones or jurisdictions, please contact help@shelterluv.com.