How to Configure Your Digital Adoption Packets

Shelterluv allows you to create digital adoption packets that can be emailed to your adopters once their adoption is complete. This is a great place to include materials for microchip registry information, behavior/training tips, local vet clinics, etc.

Click your Username > Configuration > Digital Adoption Packets and Email Templates to get started.

What user permissions do I need for general configurations?

  • Configure my shelter and its users
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Note
Configuration is only accessible through a desktop or laptop. You cannot access the Configuration section on a mobile device.

 

Learn your way

Prefer watching over reading? Check out the video below!


How to Add a New Document


From the Digital Adoption Packets configuration section, click the outline-add-circle.svg Add Document button to open the Add Document form.

Add Document.png

Let's look at how each field in the Add Document modal affects your digital adoption packet.

  • Document Name
The document title that your staff will see in the document delivery pop-up (shown below), along with your adopters in the email they receive and their Adopterluv account.
  • Animal Types
The default setting is all animal types, but if the document pertains to a specific species, you can configure that here so it is only included with those species-specific adoptions.
  • Age Groups
Like animal types, you can set your document to only be included for specific age groups. An example of this would be a document specifically for puppy training.
  • Category
The category helps organize your documents on the document delivery pop-up. In addition to this, the category also determines where these documents will display in your adopter's Adopterluv account.
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Note
The maximum file size is 10MB. The following file types are supported: txt, pdf, doc, docx, png, jpeg, gif, and csv.