Shelterluv allows you to reset your password from the main login page if you cannot remember your current password. You also have the option to update your password from your user account settings in your Shelterluv account.
What user permissions do I need to update another user's password?
- Configure my shelter and its users (for editing other users' passwords)
Reset Forgotten Password
Use the green Next button to navigate to the next slide.
-
To start, navigate to the Shelterluv login page and select Forgot password?
-
Then, enter your email address and select the green Reset Password button.
-
After you enter your email address, you will get a confirmation message telling you to check your inbox for the automated email.
-
Open the email and select the link to reset your password.
Update Your Password From Your Shelterluv Account
Once you are logged in, navigate to your username in the menu bar and select My Account from the dropdown menu.
From there, you will see an option to create a new password.
Update Another User's Password
If your user account has the Configure my shelter and its users user permission, you can update passwords for other user accounts.
- Click your username > User Management.
- Click the appropriate user account and enter the new password.