Shelterluv Help Center
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Onboarding & Billing
First time here? Take a look here for how to get started or update your billing preferences.
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Configuration
The nuts and bolts of your account. Be sure to spend enough time here to optimize your account.
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People Records
Almost all intakes and outcomes begin with a Person Record in Shelterluv.
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Animal Records
Animal records capture all information relating to an animal's stay in your care.
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Intakes & Outcomes
Intakes and outcomes move animals through your workflows.
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Tasks
Tasks are your virtual to-do list for your shelter.
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Transfer Partners
Transfer partners are any group you may intake from or outcome to.
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Analysis & Reports
Use a quick report for simple tasks or build your own custom report to fit your needs.
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Fosters
Fosters are vital to many organizations. Shelterluv provides the tools to make foster management a breeze!
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Transactions
Transactions record your financial activities for reporting.
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Record Management
Record Management allows you to correct mistakes made with intakes, outcomes, and transactions.
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Shelter Best Practices
Best practices applied in your configurations allows Shelterluv to work harder for you!
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How-to-Videos
Take a look at some of the most common workflows in Shelterluv!
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Field Services
The first map-based software solution for tracking all the work your field services officers do in the community.
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Adopterluv
Adopterluv will help your adopters manage their new pet's medical information.
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Product News & Updates
Find out what's new in Shelterluv!
Promoted articles
- Shelterluv New User Training Guide
- Shelterluv pricing and what it includes
- Shelterluv Support Best Practices
- Shelterluv Self-Guided Tour
- Setting up text to checkout credit card processing through Shelterluv
- Shelterluv Configuration Guide
- Uploading to microchip registries
- Uploading animals to aggregators of adoptable animals
- How do I delete or merge a person record?
- Why can't an application be submitted from someone who already has a record in Shelterluv?
- How do I add adoption disclaimers to certain animals?
- Medical Introduction
- Re-intaking previously outcomed animals as strays
- What documents can be auto-emailed to partners for transfer outcomes?
- What do the red notifications on the Partners tab mean?
- Reports Overview
- How to move an animal to and from a foster parent
- How does the Donation Boost Widget help my organization accept more donations?
- Best Practices for Accounting and Shopping Cart Configuration
- How can I edit the date of an intake, outcome, or foster event?
- Tracking your Community Programs with Field Services
- Field Services Introduction